Heather ... Hedy Canada

Adagio:  we have been using Adagio since the beginning of our fiscal year 2003.  We use GL, AR, AP, OE, Inventory Mgmt and Sales Analysis.  I find the program very easy to use, and easy to teach to new employees.  I like the way all the modules interact with each other.  The fact that I can get some of the same information about customers or inventory from more than one module is very convenient, as I don’t have to open every module.  For example,  I usually keep OE open all day, and I can get all the history information I need about my customers, and I can also check inventory levels.  When we get phone calls from customers, it is easy to track the history of shipments, Pos, payments, dates, adjustments -  everything we need to know is available quickly, which means we are able to respond to our customers inquiries immediately, without needing the hard copy files.  I am also able to access the same information about vendors.  The AP module allows to me to respond to requests for cheques immediately when necessary, which is always appreciated by those wanting the cheque!  Sales analysis is in use constantly as we analyze our sales data, try to identify trends in our market, and design promotions which will meet our customers needs and allow our company to grow.  We are able to pull sales information in a myriad to combinations, for all the years we have been using Adagio, so we have all the history we need.  As an accountant, I find the GL user-friendly and invaluable in tracking information for f/s and reports.   Although Hedy Canada is a small company, we are very focused on reporting our results, financial and sales, and Adagio gives us superior ability to do what we need to do.

Carol:  has been invaluable in every aspect.  She responds quickly to my queries, is on site when I need her to be.  The few times she hasn’t been able to answer my questions immediately, she has always gotten answers from tech support.  She gives us valuable suggestions about Adagio features, and explains the new features on all the updates.  When we were searching for new software, she actually suggested Adagio, as she thought it was a good fit for our requirements, and this has proven to be true. 

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